For Companies

© Custometrix Limited

We help businesses deliver better customer experiences and drive business growth

Easily collect feedback from your customers

You can create forms that are easy to fill, intuitive and mobile friendly. These can be automatically sent to your customers as they interact with you. This ensures you're constantly collecting feedback that is relevant and actionable. You'll be able to engage your customers across a number of channels including web, SMS, email, social media, messaging bots, your call centre and even in-person.

Insights that matter

Our powerful analytical tools will help you to understand what is really important to your customer segments, what their biggest pain points are and identify improvement opportunities that will make a difference. Whether you're measuring Net Promoter Score, Customer Effort Score, Customer Satisfaction, Customer Sentiment or even your own custom metrics; we've got you covered.

Reduce churn and drive growth

Directly engage with dissatisfied customers, initiate service recovery and reduce churn. Strengthen relationships with your loyal customers and reduce cost and time of renewals. Monitor your improvement initiatives and ensure they are making a difference to you and your customers.